Reference

How n55 Handles Your Personal Data

At n55, we are clear about what data we collect from your account, how we use it, and exactly who can access it.

Data collected only as neededNo sale of your personal detailsAccount-holder rights protectedIndia-focused data practicesSecure storage and access controls

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What This Policy Covers and Where It Applies

n55 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to all personal data you provide when you create or manage an account on n55.asia, including your name, contact details, payment method identifiers (such as UPI handles, Paytm-linked numbers or PhonePe IDs), and transaction records. We process this data to verify your identity,

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process deposits and withdrawals, and keep your account secure. Access to our platform and the way local data law applies to your account depends on local law and is available where local law permits. We periodically update this policy when our practices change, and we will
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notify you of material changes through the contact details on your account. If you have questions about which jurisdiction governs your data, please reach our privacy team directly at the contact addresses listed in the support section below.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to request access to your stored data, ask us to correct an error, or raise a concern about how your information is handled, our privacy support team is reachable…

Email Support Send your data request or privacy concern to our dedicated address and we will acknowledge it within 24 hours, then follow up with a full response within seven business days.

Live Chat Open the chat widget on n55.asia to speak with a support agent directly. Live chat is available around the clock, and agents can escalate privacy requests to the data team on your behalf.

Account Help Centre Log in to your account and visit the Help Centre to submit a structured privacy request form. This route gives you a reference number and lets you track the status of your request in real time.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security at n55

We have built our data practices around the principle that you should always be in control of what we hold about you.

Data We Collect

We collect only what is necessary: your registration details, payment method identifiers like UPI handles or Paytm numbers, session logs, and transaction history. We do not collect data beyond what your account activity generates.

Cookie Management

Our site uses essential cookies to keep your session active and analytics cookies to improve page performance. You can adjust non-essential cookie preferences at any time through the cookie settings panel in your account dashboard.

Account Security Measures

Account access is protected by password hashing and two-factor verification. We do not store your UPI PIN or PhonePe passcode — those remain entirely within your payment provider's system, and we only receive a transaction confirmation token.

Data Retention Periods

We retain your account data for as long as your account is active and for a defined period thereafter in line with applicable law. You can request deletion of non-mandatory data at any time, and we will process that request within 30 days.

Who Can Access Your Data

Your data is accessible only to n55 staff with a documented operational need, and to regulated third parties such as payment processors (including UPI network providers) who are bound by their own data protection obligations.

Requesting Changes to Your Data

To correct, export or erase your personal data, submit a request through the Help Centre or email our privacy team. We will verify your identity before acting on any change request to make sure no one else can alter your records.

Frequently Asked Questions About Our Privacy Policy

These questions cover the points account holders in India ask most often about how their personal data is handled on n55.asia. If your question is not here, reach us through live chat or the Help Centre and we will answer it directly.

We collect your name, email address, phone number, and the payment method details you add — such as a UPI handle or a Paytm-registered mobile number. We also log your session data and transaction history to maintain account security.

We do not sell your data. We share it only with regulated service providers — like payment processors and identity verification partners — who are contractually required to protect it and cannot use it for their own marketing purposes.

Log in to your account, go to the Help Centre, and submit a data access request. We will verify your identity and send you a copy of the data we hold within seven business days of confirming the request.

Yes. You can request deletion of non-mandatory data at any time. Certain records — such as transaction logs — may be retained for the period required by applicable law, but we will confirm exactly what we keep and why when we process your request.

We store only a transaction reference token, not your full UPI credentials or PhonePe PIN. Your sensitive payment authentication stays entirely within your payment provider's encrypted system; we never have access to it.

We use essential session cookies and optional analytics cookies. Essential cookies cannot be disabled without breaking your account session. You can turn off analytics cookies in the cookie settings panel inside your account dashboard at any time.

Contact our privacy team by email or live chat as soon as possible. We will acknowledge your concern within 24 hours, investigate the issue, and provide a written response within seven business days. All reports are logged and tracked to resolution.

How n55 Handles Your Personal Data

Contact Us About Your Privacy Rights

Data Handling, Cookies and Account Security at n55

Data We Collect

Cookie Management

Account Security Measures

Data Retention Periods

Who Can Access Your Data

Requesting Changes to Your Data

Frequently Asked Questions About Our Privacy Policy

01 What personal data does n55 collect when I open an account?

02 Does n55 sell or share my personal data with third parties?

03 How can I access the personal data n55 holds about me?

04 Can I ask n55 to delete my account data?

05 How does n55 handle the payment details I use for UPI or PhonePe transactions?

06 What cookies does n55 use and how do I control them?

07 Who do I contact if I think my privacy rights have been breached?

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